Fabriu Unipessoal Lda., with NIF 516422588, headquartered at Rua Oudília da Graça Santos Vicente, Loja 3B, 2695-063 Bobadela, Loures, Portugal (hereinafter "Fabriu", "Fabriu Service", "we" or "us"), is committed to protecting your privacy and personal data in compliance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and Law No. 58/2019 of August 8.

This Privacy Policy applies to our websites www.fabriu.pt and www.fabriuservice.pt and Fabriu Service services (repairs, maintenance, installation of PVC and aluminum windows, doors, and blinds in Lisbon and surrounding areas). It explains how we collect, use, share, and protect your data when you: submit quotes, schedule repairs, contact us, or visit the site.

Data Controller Details

Fabriu Unipessoal Lda.
Rua Oudília da Graça Santos Vicente, Loja 3B
2695-063 Bobadela, Loures
Phone: +351 928 120 602 / +351 215 861 802
Email: geral@fabriu.pt (quotes) | geral@fabriuservice.pt (repairs/Fabriu Service)
Website: www.fabriu.pt | www.fabriuservice.pt

Data Protection Officer: geral@fabriuservice.pt

Personal Data Collected

We collect: name, email, phone, address (for repairs/deliveries), technical data (IP, browser), and cookies. For Fabriu Service, we also process equipment failure details for repair quotes.

Cookies and Similar Technologies

Essential (always active): Navigation and forms.
Functionality: Language preferences.
Analytics (Google Analytics): Anonymous traffic.
Marketing: Facebook Pixel, Google Ads.

Manage preferences in the cookie banner.

We use cookies and similar technologies to improve your experience. Manage preferences via the cookie banner.

Cookie Policy:

1. Strictly Necessary Cookies (Always active - no consent required):

• Purpose: Essential site functionality, security, forms

• Examples: session_id, csrf_token

• Duration: Browser session only

2. Preference Cookies:

• Purpose: Remember language preference (PT/EN), form data

• Examples: lang_pref

• Duration: 1 year

• Provider: fabriu.pt / fabriuservice.pt

3. Analytics Cookies (Requires consent):

• Purpose: Anonymous website traffic analysis

• Provider: Google Analytics (_ga, _gid, _gat)

• Duration: 2 years maximum

• Note: IP addresses anonymized before processing

4. Marketing Cookies (Requires consent):

• Purpose: Personalized advertising, retargeting

• Providers: Google Ads, Facebook Pixel (_fbp, _fbc)

• Duration: 90 days

  
  

Your Cookie Choices:
• Accept All: Enables all cookies
• Reject Non-Essential: Only necessary cookies active
• Customize: Choose specific categories
• Browser Settings: Additional cookie controls

Third-Party Cookie Overview:
Google Analytics: Traffic analysis (26 months)
Google Ads: Ad personalization (90 days)
Facebook Pixel: Retargeting campaigns (90 days)

To delete cookies or change preferences: Use browser settings or cookie management tools.

Legal Basis and Purposes

Quotes/repairs Fabriu Service: Consent or legitimate interest (Art. 6(1)(a)/(f) GDPR). Retention: 1 year.
Commercial communications: Explicit consent.
Website improvement: Legitimate interest. Retention: 26 months.
Legal/fiscal obligations: Legal obligation. Retention: 5-10 years.
Installations/repairs: Contractual obligation.

Data Sharing

We share only with service providers (Google, Facebook, carriers for repairs) and authorities. All comply with GDPR.

International Transfers

Google/Meta (USA) protected by Standard Contractual Clauses.

Your Rights (GDPR)

Access, rectification, erasure, restriction, portability, objection. Contact geral@fabriu.pt. Complaints: CNPD (www.cnpd.pt, Rua de São Bento 536, Lisbon).

Security

SSL encryption, firewalls, access controls.

Changes

Updated version always at www.fabriu.pt/politica-privacidade.

Contacts

Fabriu Unipessoal Lda. | Rua Oudília da Graça Santos Vicente, Loja 3B | 2695-063 Bobadela, Loures | +351 928 120 602 | geral@fabriu.pt